LokaSurf is run by a single founder. When you book a lesson, you're dealing directly with one person — not a corporation, not a call centre. Any question or request goes to lokasurf.team@gmail.com and you'll get a real answer.
| What | Why |
|---|---|
| Name | So your instructor knows who's showing up on the beach |
| Email address | To send you your booking confirmation and one follow-up message after your lesson |
| Phone number | To coordinate day-of logistics with you and your instructor via WhatsApp |
| Payment data | Handled entirely by Stripe. We never see or store your card details — Stripe processes everything. |
| Photos / video | Only if you share them voluntarily after your lesson. See section 5. |
That's it. We don't use cookies for tracking, we don't run analytics beyond basic site traffic, and we don't build profiles on you.
We do not send newsletters, we do not add you to any mailing list, and we do not contact you again unless you reach out first or book another lesson.
If you share a photo or video with us after your lesson — through the review process or by tagging @lokasurf — we may use it on the LokaSurf website and social media. We will never sell your image. If you want a photo removed, email us and we'll take it down within 48 hours, no questions asked.
Your instructor may also capture moments during your lesson. If you don't want to be filmed, just tell him before you get in the water.
We keep your booking details (name, email, phone, what you paid) for as long as legally necessary for accounting purposes. If you ask us to delete your data, we will — unless there's a legal reason we can't.
Email lokasurf.team@gmail.com for any of the above. You'll get a response within a few days.
If we make changes, we'll update the date at the top. As LokaSurf grows and we add tools or a team, we'll update this document to reflect reality — accurately.